TIFF thumbnails do not work #2442
Labels
🕹 aspect: interface
Concerns end-users' experience with the software
✨ goal: improvement
Improvement to an existing user-facing feature
🟨 priority: medium
Not blocking but should be addressed soon
🧱 stack: api
Related to the Django API
Problem
Currently TIFF thumbnails do not work as they're not supported by our thumbnail service provider Photon. This feels like poor service to our users because TIFF files are usually large, and are sometimes not supported by the browser.
Description
On the frontend we fallback to the full direct image url when a thumbnail isn't available.
We should create a separate service for TIFF thumbnails.
Additionally, on any search with the
extension=tiff
(orextension=tif
, which returns a different set of images) query param set, all thumbnails will fail with 415 errors.Alternatives
Currently < 2% of our thumbnails are 415 Unsupported Media type errors, so this does not impact many thumbnails and therefore, users.
We could investigate the TIFF files that we have and try to ingest the
thumbnail
s for them from the providers. Those could be sent tophoton
.Additional context
This is an issue discovered after the SVG thumbnails in #2397
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