Profiles disappears when changing materials

[adetogni]

Application Version

5.3.0

Platform

Windows 11

Printer

Ender S1

Reproduction steps

When modifying materials, all the printing profiles disappears and you have to recover from backup. To reproduce

• open Manage Materials and create a new one
• for some strange reason appears the Change/Keep changes. Choose Discard
• start creating a new material of an existing brand
• as soon as you move around in the different fields, your profiles disappears and you see just "not supported"
• the only way to restore is to load from a backup

here's a video

Actual results

profiles disappear

Expected results

shouldn't happen

Checklist of files to include

• Log file
• Project file

Additional information & file uploads

Here's a video

https://icecreamapps.com/v/e3cvakb

cura.zip

[MariMakes]

Hey @adetogni,

Welcome to the Ultimaker Cura Github 🚀

Do I understand correct that you want to save the settings that you changed here?
The ones with the blue reset arrow in front of it?

Those settings are usually not saved in a material.
Those settings are saved in a profile. If you click the save icon you can create a profile from your changed settings.

That's how a lot of other people do it.
I usually save a project file of the settings that I liked for a certain purpose.
I will load the project file again, remove the model and add the model I want to work with that day.
To save a project file go to File -> Save project.

To me, it doesn't seem like a bug in Ultimaker Cura, since we have a solution in place.
Would you still like to keep this issue open or do you agree that we can close it?

[adetogni]

hi @MariMakes , no that's not the issue. I'm not saving the profile. Profiles are already there and I do easily switch whenever I needed, esp. the custom ones I created.
The issue is that when you MANAGE MATERIALS (which have nothing to do with profiles) the profiles disappear. Have you seen the video? At some point "not supported" appears in profiles.

[adetogni]

look at min 1:42 you'll see "not supported" in profiles, whereas a second before you can see "Super Quality New"

[MariMakes]

Hey @adetogni,

I apologize I must have misunderstood your report.

This has been a known issue for a while most interactions around it can be found here #8229

You can read more about it in the linked ticket but it's actually intended.
The Material Type Field needs to match EXACTLY the known materials in Cura.
In your case, it should be TPU95A instead of TPU.

But the behavior has been so confusing that we have a ticket on our backlog with the intent to improve this.
We've been getting a lot of reports on this, so I hope we can resolve this soon 🤞

I'll be closing this issue as a duplicate but you can follow the progress here: #8229

[adetogni]

thanks for the feedback, That ticket has A LOT of interactions, so yes, it's super misleading since it's not mentioned anywhere that it should be TPU95A and you're also getting an error. I'll track that one