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While the Trial Court identified that most potential users who file a small claim electronically will likely have an active email address that they used to register with the Trial Court or with CourtFormsOnline, the MATC members asked that we leave both contact fields optional for interviewees who may be completing the interview from a court services center. The "other forms of contact" field is already optional to complete and will remain optional. Even if the court can't reach the interviewee through the information provided in those three fields, it may send letter mail to the address the plaintiff provided earlier in the Plaintiff's Information section.
The text was updated successfully, but these errors were encountered:
samglover
changed the title
Make the plaintiff-filer's email address and phone number optional on the "What is your contact information?" page of the Plaintiff's Information section
Plaintiff-filer's additional contact information fields should be optional
Jan 30, 2025
Well, if they're going to e-file the email address should be required, I assume? If we ask early on whether the user wants to e-file we can make this required or optional depending on that decision. (See #144)
nicoledimitri
changed the title
Plaintiff-filer's additional contact information fields should be optional
Plaintiff's additional contact information fields should be optional
Feb 7, 2025
While the Trial Court identified that most potential users who file a small claim electronically will likely have an active email address that they used to register with the Trial Court or with CourtFormsOnline, the MATC members asked that we leave both contact fields optional for interviewees who may be completing the interview from a court services center. The "other forms of contact" field is already optional to complete and will remain optional. Even if the court can't reach the interviewee through the information provided in those three fields, it may send letter mail to the address the plaintiff provided earlier in the Plaintiff's Information section.
The text was updated successfully, but these errors were encountered: