TEOC not working on IPhone # TEOC

[ACGChandan]

Hi Team, Please help me get TEOC working on my iPhone. It keeps giving me a popup to sign in but giving me option to enter the credential.

However, this app is working on my MAC Book Pro.

Please assist and advise.

[v-ajaysahu]

@ACGChandan , thanks for bringing this to our attention.
Could you please provide the iOS version and the model of your iPhone? Additionally, confirm if other iPhone users are experiencing the same issue. Try clearing the cache and attempting again. Also, verify that all the specified Authorized client applications are added, and share a screenshot of the same.
Reference Link: https://github.com/OfficeDev/microsoft-teams-emergency-operations-center/wiki/Deployment-Guide#4-set-up-authentication

[ACGChandan]

It's an

iPhone 15 Pro and the OS version is 18.3 yes I have another user who is having a similar issue on his phone too.

I tried cleaning the cache but still having the same issue.

[v-ajaysahu]

@ACGChandan ,
Please allow us some time as we are currently investigating this issue. We will update you as soon as we have any information.

[ACGChandan]

@v-ajaysahu Any updates for me?

[v-saikirang]

Hi @ACGChandan,

We are still looking in to this. Please allow us some time. We will let you know when we have any updates.

Thanks for your patience

[v-saikirang]

Hi @ACGChandan,

Quick update: We are able to replicate the issue. This seems like an issue with the Graph APIs failing in iPhone. We are working with the Graph team. We will keep you posted.
Thanks.

[v-saikirang]

Hi @ACGChandan,

The graph team has acknowledged the issue and they are working on it.