Moes relay marked as unsupported.

[nickynickukrnet]

Faced with problem when I tried to pair the device - got message:
"device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_zmy1waw6' is NOT supported" ,
But actualy this model is present in 'supported' list/devices.js

log file is attached.
moes_.txt

Debug info

Zigbee2MQTT version: 1.16.2.2
Adapter hardware: CC2531

[Koenkk]

Can you provide a link to the device?

[nickynickukrnet]

do You mean device model?

ali ----------------------------------
https://aliexpress.ru/item/4001065019839.html?spm=2114.13010708.0.0.587533edoHBCBl&_ga=2.26379965.188328276.1608320421-1383686913.1608140534

in supported dev ----------------------------------
https://www.zigbee2mqtt.io/devices/TS0121_switch.html

in devices.js ----------------------------------
// Moes
{
fingerprint: [
{modelID: 'TS0121', manufacturerName: '_TYZB01_iuepbmpv'},
{modelID: 'TS011F', manufacturerName: '_TZ3000_zmy1waw6'},
],
model: 'MS-104Z',
description: 'Smart light switch module (1 gang)',
vendor: 'Moes',
extend: generic.switch,
meta: {configureKey: 1},
configure: async (device, coordinatorEndpoint) => {
const endpoint = device.getEndpoint(1);
await bind(endpoint, coordinatorEndpoint, ['genOnOff']);
try {
// Fails for some devices.
// #4598
await configureReporting.onOff(endpoint);
} catch (e) {
e;
}
},
},

[iac304es]

I have the same problem, it detects the device but marks it as not supported, how can I make them work is that I have 5 devices.

WARNING: Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_zmy1waw6'
WARNING: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
WARNING: Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_zmy1waw6'
WARNING: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
WARNING: Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_zmy1waw6'
WARNING: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
WARNING: Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_zmy1waw6'
WARNING: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.

[Koenkk]

Are you guys on the dev branch? (might be that it has been added support for very recent). (https://www.zigbee2mqtt.io/how_tos/how-to-switch-to-dev-branch.html)

[nickynickukrnet]

Several peolpe I know pair their relays without any problem.
One gay have the same problem - device seen as unsupported, he delete them from HA zigbee2mqttassistant device list and then device paired successfully.
But they have CC2538 Zigbee V3.0
They use same software that I have.

[PacmanForever]

Hi everyone,

I have the same problem with this "supported" device.
In my case, I'm using a zzh adapter (CC2652R).

This is the log:
Successfully interviewed 'xxxx', device has successfully been paired
Device 'xxxx' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_zmy1waw6' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

Is there any method to add this device? I have the installation pending to an answer.

Thanks.

[mgg1010]

Doing exactly the same right now. Same problem as everyone else. I've tried "latest-dev" as a tag
on the image, restarted the container and ... same problem - unsupported device.

I see that in my container, the devices-js is dated Oct 26th, but the one from https://github.com/Koenkk/zigbee-herdsman-converters.git is Dec 28th. Odd because the docker container was rebuilt 17 hours ago...

[Koenkk]

'TS011F' and manufacturer name '_TZ3000_zmy1waw6' is supported in the latest dev branch. @jvsystelab updating to the latest dev branch should make it supported.

@mgg1010 do you have devices.js overridden via a docker volume? (e.g. when adding support for a new device in the past).

[mgg1010]

Hi Koenkk. I don't. My docker compose file is below. I set this up in 30 minutes last night and it worked - nothing
special. I used docker-compose pull / restart to restart the container.

version: '3'
services:
zigbee2mqtt:
container_name: zigbee2mqtt
image: koenkk/zigbee2mqtt:latest-dev
volumes:
- ./data:/app/data
- /run/udev:/run/udev:ro
devices:
- /dev/ttyUSB0:/dev/ttyACM0
restart: always
network_mode: host
privileged: true
environment:
- TZ=Europe/London

[PacmanForever]

Ok @Koenkk

I can confirm, the dev branch detects the device and it works fine.

Thank you.

[mgg1010]

I'm not an expert at this. Docker PS seems to show I'm still using the old one
Restarting fully

[mgg1010]

OK - that fixed it - my fault, didn't update the image properly.

Thanks very much for this !!

[Koenkk]

Since this device is supported in the dev branch I will close this.