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On invalid account activation links, indicate the reason to the user #823

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frjo opened this issue Jan 9, 2019 · 6 comments
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On invalid account activation links, indicate the reason to the user #823

frjo opened this issue Jan 9, 2019 · 6 comments
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Type: Enhancement This is an improvement of an existing thing (not a new thing, which would be a feature).
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@frjo
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frjo commented Jan 9, 2019

Add information that the link has expired, that the account already is active etc.

@danblah danblah added Type: Enhancement This is an improvement of an existing thing (not a new thing, which would be a feature). user acct labels Mar 7, 2019
@danblah danblah added this to the Hotfix/Bugs milestone Mar 7, 2019
@frjo frjo self-assigned this Mar 28, 2019
@frjo
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frjo commented Mar 28, 2019

@danblah Does a text like this sounds ok?

# Invalid activation URL

**Two possible reasons:**

    * The activation link has expired.
    * The account has already been activated.

First test to reset your password. If that fails please contact OTF at [email protected]

The "reset your password" and the e-mail adress are links.

@danblah
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danblah commented Mar 30, 2019

This is good.

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danblah commented Mar 30, 2019

Does the initial account email make it clear the account will become inactive if they don't complete the registration process?

@frjo
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frjo commented Mar 30, 2019

Will make sure it does. What expirations time should we set for activation links?

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@frjo frjo closed this as completed in #1140 Apr 4, 2019
@fourthletter
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fourthletter commented Apr 9, 2019

Could PMs/OTF team members reactivate applicant accounts on our own? PMs are currently sending out reset password link or temporary password to applicants.

@fourthletter fourthletter reopened this Apr 9, 2019
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frjo commented Apr 9, 2019

See my answer on Slack. Please do not reopen resolved issues. Better to open a new one.

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@frjo frjo closed this as completed Apr 9, 2019
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Type: Enhancement This is an improvement of an existing thing (not a new thing, which would be a feature).
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