VBA - Start over button is not responding when connecting a bank account - reported by: @puneet-here

[kavimuru]

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Action Performed:

1. Go to staging.new.expensify.com
2. Log in with expensifail account
3. Go to Settings- Performance
4. Enable the Staging Server
5. Go to any Workspace and select connect bank account - connect through the Plaid
6. Use Wells Fargo Bank account
7. User name - user_good/ pass_good
8. Select Saving account
9. Fill out all information on Company information page
10. Click Save and Continue
11. Close the modal
12. Go back to Workspace - Connect bank account
13. Click Start over button

Expected Result:

User is taken to Connect bank account page with plaid and manual options

Actual Result:

Start over button is not responding after didn't finish to set up VBA flow

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platform:

Where is this issue occurring?

• Web
• Mobile Web

Version Number: v1.1.51-0

Reproducible in staging?: Y

Reproducible in production?: Y

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos:

Bug5521290_Recording__167.mp4

Bug5521290_Screen_Recording_20220405-161120_Chrome__1_.mp4

Upwork job link: https://www.upwork.com/jobs/~015fed310b700cfa88

Issue reported by: Applause @Puneet-here

Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1648737170322789

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[melvin-bot]

Triggered auto assignment to @amyevans (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[amyevans]

Errors in the console when reproducing this workflow:

[melvin-bot]

Triggered auto assignment to @michaelhaxhiu (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[Puneet-here]

Hi, I had reported this on channel https://expensify.slack.com/archives/C01GTK53T8Q/p1648737170322789

[michaelhaxhiu]

Thanks for the catch @Puneet-here, you will be eligible for reporting bonus if/when this is fixed.

[michaelhaxhiu]

Job here posted - https://www.upwork.com/jobs/~015fed310b700cfa88

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rushatgabhane (Exported)

[melvin-bot]

Triggered auto assignment to @luacmartins (Exported), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[michaelhaxhiu]

Price doubled to $500

[allroundexperts]

Not reproducible locally. The plaid link token never gets generated. The API throws error.

[melvin-bot]

A Contributor Manager will be assigned to issue payment via Upwork if we deploy an associated Pull Request to production. Per Contributing.md.

[luacmartins]

It seems like another regression on this! I'll take a look at this!

[thienlnam]

Another example of the Start Over button not working https://github.com/Expensify/Expensify/issues/226985#issuecomment-1258818979

[luacmartins]

I'll get back to this one this week

[luacmartins]

I'll take a look this week!

[melvin-bot]

Triggered auto assignment to @joekaufmanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[puneetlath]

@luacmartins I removed and re-added the Bug label to get a BZ team member assigned to help move this forward.

[luacmartins]

I don't think this is an issue anymore. I couldn't reproduce on staging or locally. @kavimuru are you still able to reproduce this issue?

[joekaufmanexpensify]

The start over button is also working normally for me. I tried several times and it worked each time (including on staging).

Going to close this for now as it seems like there is no longer anything we need to fix here. Feel free to re-open if anyone is able to reproduce this, or it comes up again!