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[HybridApp] iOS: Push notifications are not received in dev #56377

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arosiclair opened this issue Feb 4, 2025 · 2 comments
Open
1 of 8 tasks

[HybridApp] iOS: Push notifications are not received in dev #56377

arosiclair opened this issue Feb 4, 2025 · 2 comments
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Bug Something is broken. Auto assigns a BugZero manager. Internal Requires API changes or must be handled by Expensify staff Weekly KSv2

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@arosiclair
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Version Number: N/A
Reproducible in staging?: N/A
Reproducible in production?: N/A
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): N/A
Logs: N/A
Expensify/Expensify Issue URL: N/A
Issue reported by: @arosiclair
Slack conversation (hyperlinked to channel name): https://expensify.slack.com/archives/C01RJ1RCK8D/p1738187074240489

Action Performed:

  1. Run HybridApp iOS in dev
  2. Login
  3. Accept push notification permission
  4. Send a DM to yourself

Expected Result:

A push notification is received

Actual Result:

Push notifications are NOT received

Workaround:

Manually set inProduction in AirshipConfig.plist

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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@arosiclair arosiclair added Bug Something is broken. Auto assigns a BugZero manager. Weekly KSv2 labels Feb 4, 2025
@arosiclair arosiclair self-assigned this Feb 4, 2025
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melvin-bot bot commented Feb 4, 2025

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Feb 4, 2025
@arosiclair arosiclair added Weekly KSv2 Internal Requires API changes or must be handled by Expensify staff and removed Daily KSv2 labels Feb 4, 2025
@arosiclair
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I found the root cause of this in this slack thread with Ryan at airship. In our AirshipConfig.plist, detectProvisioningMode does not work in dev and it uses the production mode instead. The workaround is to disable that and set inProduction = false which fixes push notifications. We just need to fix this so that it doesn't require any manual steps for devs.

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Labels
Bug Something is broken. Auto assigns a BugZero manager. Internal Requires API changes or must be handled by Expensify staff Weekly KSv2
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