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Workspace - Admins room is not displayed for a second created workspace #56344

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vincdargento opened this issue Feb 4, 2025 · 3 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@vincdargento
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If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Issue was found while executing QA for PR #55589

Version Number: v9.0.94-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: #55589
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Device used: windows 10/Chrome, iPhone/Chrome
App Component: Workspace Settings

Action Performed:

  1. Sign in with a new Gmail account without + iteration
  2. In the onboarding flow, select "Manage my team's expenses" > Complete the onboarding
  3. Go to settings > Workspace > Create another workspace
  4. Navigate back to inbox and observe LHN

Expected Result:

#admins room of the newly created workspace is displayed in LHN

Actual Result:

#admins room of the workspace is not displayed unless the page is refreshed

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

bug.mp4

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@vincdargento vincdargento added Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 labels Feb 4, 2025
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melvin-bot bot commented Feb 4, 2025

Triggered auto assignment to @RachCHopkins (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@NJ-2020
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NJ-2020 commented Feb 6, 2025

I think this the expected

@melvin-bot melvin-bot bot added the Overdue label Feb 7, 2025
@RachCHopkins
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The testing video here is not clear. I have restested and the behaviour seems to be that the admins room does not display until there is an action taken by an Admin or a message being sent by a Guide:

Image

In the example above, the account is being sent a Guides onboarding message which causes it to show.

So maybe the issue is that there is a delay on a message being sent, but I don't think the issue is the room itself.

@melvin-bot melvin-bot bot removed the Overdue label Feb 7, 2025
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