[$250] Desktop - Unable to log out as user remains logged in after logging out

[lanitochka17]

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Version Number: 9.0.18-1
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

1. Launch New Expensify desktop app
2. Log out if logged in
3. Log in to New Expensify on Chrome
4. After login, refresh the page on Chrome
5. Click Open New Expensify
6. On desktop app, sign out

Expected Result:

App will redirect to login screen after signing out

Actual Result:

App is unable to sign out. User remains signed in after signing out

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6565606_1723121931532.20240808_205625.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01263806ac93543c43
• Upwork Job ID: 1821608786482827857
• Last Price Increase: 2024-08-08

Issue Owner

Current Issue Owner: @ishpaul777

[melvin-bot]

Triggered auto assignment to @neil-marcellini (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[lanitochka17]

We think that this bug might be related to #vip-vsp

[neil-marcellini]

Looking now

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01263806ac93543c43

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ishpaul777 (External)

[neil-marcellini]

After log out there's a call to sign in with the short lived auth token. I'm guessing this has something to do with the transition flow.

[neil-marcellini]

Actually, there's a chance this could be backend so re-applying the label until I learn more.

[ishpaul777]

I am not able to reproduce in Dev Desktop app, Have you been able to reproduce in dev @neil-marcellini ?

[neil-marcellini]

I can't reproduce on dev either 😢. Maybe it's fixed? Hard to say. I'm thinking we'll have to compare the console and network logs to see if we can spot a difference between staging and production, or dev.

[ishpaul777]

This is fixed on staging, by #47099 i guess, @neil-marcellini can you please retest and confirm?

[neil-marcellini]

Ah yep that did it, nice! All done.

desktop-signout.mov