Status - Status reverts to previous status or turns blank when going offline after saving

[lanitochka17]

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Action Performed:

Precondition: Set different status and erase it before running the steps

1. Launch New Expensify app
2. Go to Settings > Profile > Status
3. Add a status and save it
4. Immediately go offline

Expected Result:

When going offline, the status remains as is

Actual Result:

When going offline, the status either reverts to a previous status (precondition) or it becomes blank

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.53.1

Reproducible in staging?: Yes

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6161049_Screen_Recording_20230811_104449_New_Expensify.1.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @amyevans (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[conorpendergrast]

@lanitochka17 I don't think that's the correct video, could you check?

[0xmiros]

Custom status bugs are not blockers.
Context: https://expensify.slack.com/archives/C049HHMV9SM/p1691610130667239

[amyevans]

Yeah the attached video isn't correct but I reproed with the test steps. But as @0xmiroslav pointed out (thanks!) this is a feature under active development so we won't consider them blockers. Assigning over to @stitesExpensify to handle in the context of that project!

[stitesExpensify]

Thanks @0xmiroslav @amyevans !

[perunt]

Just to be sure that you pressed save button on the Status screen(with money stack logo) as well as on StatusSetPage (where you check emoji with text)
I can't reproduce it
Could you update the video?

[lanitochka17]

Sorry for the confusion. Correct video

Bug6161049_Screen_Recording_20230811_104449_New_Expensify.1.mp4

[stitesExpensify]

Are you still able to reproduce this @lanitochka17 ?

[lanitochka17]

Issue is reproducible with new Build 1.3.57-2
Detailed steps for reproduction:

1. Launch New Expensify app
2. Go to Settings > Profile > Status
3. Add a status and save it
4. Immediately go offline
5. Go to Contact methods
6. Return to previous page
7. Note that the status reverts to previous one or it goes blank

Screen_Recording_20230825_035542_New.Expensify.1.mp4

[perunt]

I'm not being able to reproduce it yet. I've tried CPU and network throttling as well. Is it reproducible each time?
Let me try to do it from the main

telegram-cloud-document-2-5422648708032376152.mp4

UPD: I can't reproduce it on the main either

[stitesExpensify]

Since @perunt can't reproduce I'm going to close

[lanitochka17]

Issue is still reproducible
Steps:

1. As User A, go offline, set Custom Status 1, then go online
2. As User B, verify that Custom Status 1 is shown for User A
3. As User A, clear the custom status and go offline (make sure it is updated on User B end before going offline)
4. As User A, go offline and set Custom Status 2, then go online
5. Note that after a while, the custom status is cleared on its own on User A side
6. As User A, create Custom Status 3
7. As User B, note that User B sees Custom Status 2 instead of Custom Status 3

20230921-031152_016P9jNd.mp4

[stitesExpensify]

Assigned Taras since this is still reproducible

[stitesExpensify]

Any updates here?

[perunt]

@lanitochka17, do you use any throttle tools?
I've tried it with the slow 3g, and even then, it was way faster than your network.
I assume it is related to the request queue. When it fails when you go offline, it can remove optimistic data. But I'm still in the testing process.

clideo_editor_ba738351f42b430895074a5f4b9aaffd.mp4

[stitesExpensify]

bump @lanitochka17

[lanitochka17]

@perunt Hello. most likely the issue was reproduced with low Internet traffic
Issue is not reproducible on build 1.3.95-5

0-02-01-b0c5d6408a318113fa4ff47b5b0aacf14cf38a70b58c2659a6106a9a03fdc625_e2e0e34b64fb00dc.mp4

[perunt]

From what I saw, there is a problem with the queue. Also, I remember recently that the queue was changed a bit. So, it's probably related.
Do I get you right? Is it no more reproducible in newer builds?

[stitesExpensify]

bump @lanitochka17

[stitesExpensify]

Closing this for now since we haven't heard anything for a while