Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Stuck on "Solving environment : \ " when Installing ISIS #5244

Closed
AlexBankss opened this issue Jul 27, 2023 Discussed in #5243 · 9 comments
Closed

Stuck on "Solving environment : \ " when Installing ISIS #5244

AlexBankss opened this issue Jul 27, 2023 Discussed in #5243 · 9 comments

Comments

@AlexBankss
Copy link

AlexBankss commented Jul 27, 2023

I am having trouble installing ISIS on my M2 Macbook(Mac OS: Ventura 13.5) and on a separate Linux computer running CentOS(Version 7) Given that I am generally new to coding I am having issues troubleshooting. I can set up the isis environment with the correct channels, but when I attempt to run "conda install -c usgs-astrogeology isis" it gets stuck on "Solving environment: ". I even left the Linux computer running for at least 12 hours and it was still there when I came back. On my mac, the same thing happened, following the MacOS ARM64 specific instructions. The following is a screenshot of when I tried to use Mamba instead of Conda. What am I doing wrong?

Mamba time

This is with xQuartz:
Screenshot 2023-07-27 at 12 51 16 PM

@djkurlander
Copy link

I have the exact same problem trying to install on Linux.

The "conda install -c usus-astrogeology isis" command first tries to solve the environment using the "current_repodata.json" repository, and it fails. Then it tries to solve the environment using "repodata.json" instead, and hangs on "Solving Environment". I have tried this multiple times, and it always fails at the same step. See the picture below. I followed the installation instructions from the github page very closely. This seems to be a problem that multiple people are currently having. Is there any solution? Please help!

Thank you!

SolvingFrozen

@volcanopele
Copy link

Adding that I am having the same issue on my MBP with Apple Silicon M2. Installation gets stuck at the same "Solving Environment: /" step. This seemed to be an issue late last week when I tried to update my installation on my old laptop.

@lwellerastro
Copy link
Contributor

Hi - not an expert, just a user who normally doesn't need to install isis (I'm with Astro and we have it locally, but sometimes there are problems) but had success installing the latest version 8.0.0_RC2. I've tried past versions (including the default 7.2.0) and have had similar problems to what you all document, but this latest version worked for me, so if you're willing you might give it a try.

I installed it on a linux using the following command:
conda install -c "usgs-astrogeology/label/RC" isis=8.0.0_RC2

One of local devs pointed out this site and how they often started there to ask for installs in case documentation has differences or otherwise don't make mention of other version.

I hope this helps, but I understand why you might not want to work in a release candidate, however I do most of my work in the latest versions since that's where bugs that I often identify are addressed. Good luck!

@volcanopele
Copy link

thank you for the comment! this worked for me.

@AustinSanders
Copy link
Contributor

I'm currently working on getting ISIS 8.0.0 out as a full release. For now, users should use the syntax that @lwellerastro offered in the comment above. Following the release, users should be able to use the simpler syntax referenced in the installation instructions.

@AlexBankss
Copy link
Author

Thank you so much! I was able to get it installed on both my M2 Macbook and Linux computer.

@lwellerastro
Copy link
Contributor

I'm really glad that command helped! Thanks to @amystamile-usgs who helped me in the same way a few months ago when I was stuck.

@acpaquette
Copy link
Collaborator

@AlexBankss Seems like this issue can be closed?

@djkurlander
Copy link

djkurlander commented Aug 1, 2023

@lwellerastro - Thank you as well. Your solution solved my installation problem too.

@AlexBankss - I think this can be closed.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

6 participants