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Az.Account is missing msalruntime_arm64 DLL from 2.11.1 #20700

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kscurloc opened this issue Jan 18, 2023 · 6 comments · Fixed by #20797
Closed

Az.Account is missing msalruntime_arm64 DLL from 2.11.1 #20700

kscurloc opened this issue Jan 18, 2023 · 6 comments · Fixed by #20797
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Accounts Issues in Az.Accounts except authentication related bug This issue requires a change to an existing behavior in the product in order to be resolved. customer-reported needs-team-attention This issue needs attention from Azure service team or SDK team Tracking We will track status and follow internally

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@kscurloc
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Description

Seems like at least one ARM64 library is missing from Az.Accounts 2.11.1

PS C:> $DebugPreference='Continue'
PS C:> Import-Module Az.Accounts -RequiredVersion 2.11.1
PS C:> Connect-AzAccount -Subscription xyz

I then enter in my Azure credentials and get the following error:

WARNING: Unable to acquire token for tenant 'xxx' with error
'SharedTokenCacheCredential authentication failed: Unable to load DLL 'msalruntime_arm64': The specified module could
not be found. (Exception from HRESULT: 0x8007007E) See https://aka.ms/msal-net-wam#troubleshooting'
WARNING: Unable to acquire token for tenant 'xxx' with error
'SharedTokenCacheCredential authentication failed: Unable to load DLL 'msalruntime_arm64': The specified module could
not be found. (Exception from HRESULT: 0x8007007E) See https://aka.ms/msal-net-wam#troubleshooting'

Issue script & Debug output

PS C:\> $DebugPreference='Continue'
PS C:\> Import-Module Az.Accounts -RequiredVersion 2.11.1
DEBUG: Initializing ConditionalAssemblyContext. PSEdition is [Desktop]. PSVersion is [5.1.22621.963].
DEBUG: Initializing ConditionalAssemblyProvider. AssemblyRootPath is [C:\Program
Files\WindowsPowerShell\Modules\Az.Accounts\2.11.1\StartupScripts\..\lib].
PS C:\> Connect-AzAccount -Subscription xyz
DEBUG: Got version 0 of Az
DEBUG: Got version 0 of Az.Accounts
DEBUG: 12:58:34 PM - ConnectAzureRmAccountCommand begin processing with ParameterSet 'UserWithSubscriptionId'.
DEBUG: 12:58:34 PM - [ConfigManager] Got nothing from [DisplayBreakingChangeWarning], Module = [], Cmdlet = [].
Returning default value [True].
DEBUG: 12:58:34 PM - Autosave setting from startup session: 'CurrentUser'
DEBUG: 12:58:34 PM - No autosave setting detected in environment variable 'AzContextAutoSave'.
DEBUG: 12:58:34 PM - Using Autosave scope 'CurrentUser'
DEBUG: 12:58:34 PM - [InteractiveUserAuthenticator] Calling InteractiveBrowserCredential.AuthenticateAsync with
TenantId:'', Scopes:'https://management.core.windows.net//.default',
AuthorityHost:'https://login.microsoftonline.com/', RedirectUri:'http://localhost:8400/'
DEBUG: InteractiveBrowserCredential.Authenticate invoked. Scopes: [ https://management.core.windows.net//.default ]
ParentRequestId:
DEBUG: Executing interactive authentication workflow inline.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:34Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] MSAL MSAL.Desktop with assembly version '4.49.1.0'.
CorrelationId(0a66c363-a890-43e6-b91c-0bd1f44649ff)
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:34Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] === InteractiveParameters Data ===
LoginHint provided: False
User provided: False
UseEmbeddedWebView: NotSpecified
ExtraScopesToConsent:
Prompt: select_account
HasCustomWebUi: False
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:34Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff]
=== Request Data ===
Authority Provided? - True
Scopes - https://management.core.windows.net//.default
Extra Query Params Keys (space separated) -
ApiId - AcquireTokenInteractive
IsConfidentialClient - False
SendX5C - False
LoginHint ? False
IsBrokerConfigured - False
HomeAccountId - False
CorrelationId - 0a66c363-a890-43e6-b91c-0bd1f44649ff
UserAssertion set: False
LongRunningOboCacheKey set: False
Region configured:
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:34Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] === Token Acquisition (InteractiveRequest) started:
  Scopes: https://management.core.windows.net//.default
 Authority Host: login.microsoftonline.com
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:34Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] [Instance Discovery] Instance discovery is enabled and will be performed
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:34Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:34Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Fetching instance discovery from the network from host login.microsoftonline.com.

DEBUG: Request [908684f3-aa0c-45ce-aa7b-df50b5f17fc7] GET
https://login.microsoftonline.com/common/discovery/instance?api-version=1.1&authorization_endpoint=REDACTED
x-client-SKU:REDACTED
x-client-Ver:REDACTED
x-client-CPU:REDACTED
x-client-OS:REDACTED
client-request-id:REDACTED
return-client-request-id:REDACTED
x-app-name:REDACTED
x-app-ver:REDACTED
x-ms-client-request-id:908684f3-aa0c-45ce-aa7b-df50b5f17fc7
x-ms-return-client-request-id:true
User-Agent:azsdk-net-Identity/1.6.1 (.NET Framework 4.8.9105.0; Microsoft Windows 10.0.22621 )
client assembly: Azure.Identity
DEBUG: Response [908684f3-aa0c-45ce-aa7b-df50b5f17fc7] 200 OK (00.3s)
Strict-Transport-Security:REDACTED
X-Content-Type-Options:REDACTED
Access-Control-Allow-Origin:REDACTED
Access-Control-Allow-Methods:REDACTED
client-request-id:REDACTED
x-ms-request-id:83f1d562-9482-41e2-b0e8-90b3e15cec00
x-ms-ests-server:REDACTED
X-XSS-Protection:REDACTED
Cache-Control:max-age=86400, private
Content-Type:application/json; charset=utf-8
P3P:REDACTED
Set-Cookie:REDACTED
Date:Wed, 18 Jan 2023 18:58:34 GMT
Content-Length:957
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:35Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Authority validation enabled? True.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:35Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Authority validation - is known env? True.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:35Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Using legacy embedded browser.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:51Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] [Legacy WebView] Redirect URI was reached. Stopping WebView navigation...
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:51Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] An authorization code was retrieved from the /authorize endpoint.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:51Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Exchanging the auth code for tokens.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:51Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] === InteractiveParameters Data ===
LoginHint provided: False
User provided: False
UseEmbeddedWebView: NotSpecified
ExtraScopesToConsent:
Prompt: select_account
HasCustomWebUi: False
DEBUG: Request [197d1f51-88a0-41c9-8030-93788e12e91e] POST
https://login.microsoftonline.com/organizations/oauth2/v2.0/token
x-client-SKU:REDACTED
x-client-Ver:REDACTED
x-client-CPU:REDACTED
x-client-OS:REDACTED
x-anchormailbox:REDACTED
x-client-current-telemetry:REDACTED
x-client-last-telemetry:REDACTED
x-ms-lib-capability:REDACTED
client-request-id:REDACTED
return-client-request-id:REDACTED
x-app-name:REDACTED
x-app-ver:REDACTED
Content-Type:application/x-www-form-urlencoded
x-ms-client-request-id:197d1f51-88a0-41c9-8030-93788e12e91e
x-ms-return-client-request-id:true
User-Agent:azsdk-net-Identity/1.6.1 (.NET Framework 4.8.9105.0; Microsoft Windows 10.0.22621 )
client assembly: Azure.Identity
DEBUG: Response [197d1f51-88a0-41c9-8030-93788e12e91e] 200 OK (00.2s)
Pragma:no-cache
Strict-Transport-Security:REDACTED
X-Content-Type-Options:REDACTED
client-request-id:REDACTED
x-ms-request-id:0dee678d-e32f-4254-be5b-da514d385400
x-ms-ests-server:REDACTED
x-ms-clitelem:REDACTED
X-XSS-Protection:REDACTED
Cache-Control:no-store, no-cache
Content-Type:application/json; charset=utf-8
Expires:-1
P3P:REDACTED
Set-Cookie:REDACTED
Date:Wed, 18 Jan 2023 18:58:51 GMT
Content-Length:6275
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Checking client info returned from the server..
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Saving token response to cache..
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] [SaveTokenResponseAsync] Saving AT in cache and removing overlapping ATs...
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Looking for scopes for the authority in the cache which intersect with
https://management.core.windows.net//.default
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Intersecting scope entries count - 1
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Matching entries after filtering by user - 1
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] [SaveTokenResponseAsync] Saving Id Token and Account in cache ...
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] [SaveTokenResponseAsync] Saving RT in cache...
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] IsLegacyAdalCacheEnabled: yes
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Not writing FRT in ADAL legacy cache.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff]
 === Token Acquisition finished successfully:
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff]  AT expiration time: 1/18/2023 8:10:49 PM +00:00, scopes:
https://management.core.windows.net//user_impersonation https://management.core.windows.net//.default. source:
IdentityProvider
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
0a66c363-a890-43e6-b91c-0bd1f44649ff] Fetched access token from host login.microsoftonline.com.
DEBUG: InteractiveBrowserCredential.Authenticate succeeded. Scopes: [ https://management.core.windows.net//.default ]
ParentRequestId:  ExpiresOn: 2023-01-18T20:10:49.0323134+00:00
DEBUG: 12:58:52 PM - [MsalAccessToken] Calling InteractiveBrowserCredential.GetTokenAsync -
Scopes:'https://management.core.windows.net//.default'
DEBUG: InteractiveBrowserCredential.GetToken invoked. Scopes: [ https://management.core.windows.net//.default ]
ParentRequestId:
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] MSAL MSAL.Desktop with assembly version '4.49.1.0'.
CorrelationId(ce966a6d-5b4c-42ba-bc0d-fbd99997616a)
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] === AcquireTokenSilent Parameters ===
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] LoginHint provided: False
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] Account provided: True
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] ForceRefresh: False
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a]
=== Request Data ===
Authority Provided? - True
Scopes - https://management.core.windows.net//.default
Extra Query Params Keys (space separated) -
ApiId - AcquireTokenSilent
IsConfidentialClient - False
SendX5C - False
LoginHint ? False
IsBrokerConfigured - False
HomeAccountId - False
CorrelationId - ce966a6d-5b4c-42ba-bc0d-fbd99997616a
UserAssertion set: False
LongRunningOboCacheKey set: False
Region configured:
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] === Token Acquisition (SilentRequest) started:
  Scopes: https://management.core.windows.net//.default
 Authority Host: login.microsoftonline.com
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] Access token is not expired. Returning the found cache entry. [Current time
(01/18/2023 18:58:52) - Expiration Time (01/18/2023 20:10:49 +00:00) - Extended Expiration Time (01/18/2023 20:10:49
+00:00)]
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] Returning access token found in cache. RefreshOn exists ? False
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a]
 === Token Acquisition finished successfully:
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
ce966a6d-5b4c-42ba-bc0d-fbd99997616a]  AT expiration time: 1/18/2023 8:10:49 PM +00:00, scopes:
https://management.core.windows.net//user_impersonation https://management.core.windows.net//.default. source: Cache
DEBUG: InteractiveBrowserCredential.GetToken succeeded. Scopes: [ https://management.core.windows.net//.default ]
ParentRequestId:  ExpiresOn: 2023-01-18T20:10:49.0000000+00:00
DEBUG: ============================ HTTP REQUEST ============================

HTTP Method:
GET

Absolute Uri:
https://management.azure.com/tenants?api-version=2021-01-01

Headers:
x-ms-client-request-id        : af7401d7-93bd-46f3-b58b-1959d4229995
accept-language               : en-US

Body:


DEBUG: ============================ HTTP RESPONSE ============================

Status Code:
OK

Headers:
Pragma                        : no-cache
x-ms-ratelimit-remaining-tenant-reads: 11999
x-ms-request-id               : e56eb903-bded-4129-b478-b180153b5f68
x-ms-correlation-request-id   : e56eb903-bded-4129-b478-b180153b5f68
x-ms-routing-request-id       : NORTHCENTRALUS:20230118T185852Z:e56eb903-bded-4129-b478-b180153b5f68
Strict-Transport-Security     : max-age=31536000; includeSubDomains
X-Content-Type-Options        : nosniff
Cache-Control                 : no-cache
Date                          : Wed, 18 Jan 2023 18:58:52 GMT

Body:
{
  "value": [
    {
      "id": "/tenants/93f5baf9-414a-4f1b-88bc-33f3013923d7",
      "tenantId": "93f5baf9-414a-4f1b-88bc-33f3013923d7",
      "countryCode": "US",
      "displayName": "Motorola Solutions, Inc",
      "domains": [
        "Waveinthecloud.com",
        "Waveconnections.com",
        "Tpsops.com",
        "twistpair.com",
        "exapac.mot-solutions.com",
        "examer.mot-solutions.com",
        "brandeis.motorolasolutions.com",
        "customerservicerequest.org",
        "winphoria.com",
        "mot-solutions.com",
        "vxstd.com.au",
        "airdefense.net",
        "vertexstandard.com",
        "motorolasolutions.com",
        "service.motorolasolutions.com",
        "motorolasolutions.onmicrosoft.com"
      ],
      "tenantCategory": "Home",
      "defaultDomain": "motorolasolutions.onmicrosoft.com",
      "tenantType": "AAD"
    },
    {
      "id": "/tenants/71f80396-d3b4-487a-a793-d1a02cb712d4",
      "tenantId": "71f80396-d3b4-487a-a793-d1a02cb712d4",
      "countryCode": "US",
      "displayName": "Premier One P1STG System",
      "domains": [
        "p1stg.onmicrosoft.com",
        "p1stg.mail.onmicrosoft.com"
      ],
      "tenantCategory": "Home",
      "defaultDomain": "p1stg.onmicrosoft.com",
      "tenantType": "AAD"
    }
  ]
}

DEBUG: 12:58:52 PM - [SilentAuthenticator] Calling SharedTokenCacheCredential.GetTokenAsync -
TenantId:'93f5baf9-414a-4f1b-88bc-33f3013923d7', Scopes:'https://management.core.windows.net//.default',
AuthorityHost:'https://login.microsoftonline.com/', UserId:'abc'
DEBUG: SharedTokenCacheCredential.GetToken invoked. Scopes: [ https://management.core.windows.net//.default ]
ParentRequestId:
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
8048625e-9a90-40a2-a1b9-aa477dc071aa] IsLegacyAdalCacheEnabled: yes
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
8048625e-9a90-40a2-a1b9-aa477dc071aa] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
8048625e-9a90-40a2-a1b9-aa477dc071aa] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
8048625e-9a90-40a2-a1b9-aa477dc071aa] IsLegacyAdalCacheEnabled: yes
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
8048625e-9a90-40a2-a1b9-aa477dc071aa] IsLegacyAdalCacheEnabled: yes
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z] [WamBroker] WAM supported
OS.
DEBUG: SharedTokenCacheCredential.GetToken was unable to retrieve an access token. Scopes: [
https://management.core.windows.net//.default ] ParentRequestId:  Exception:
Azure.Identity.AuthenticationFailedException (0x80131500): SharedTokenCacheCredential authentication failed: Unable to
load DLL 'msalruntime_arm64': The specified module could not be found. (Exception from HRESULT: 0x8007007E) See
https://aka.ms/msal-net-wam#troubleshooting
 ---> Microsoft.Identity.Client.MsalClientException (0x80131500): Unable to load DLL 'msalruntime_arm64': The specified
 module could not be found. (Exception from HRESULT: 0x8007007E) See https://aka.ms/msal-net-wam#troubleshooting
 ---> System.DllNotFoundException (0x80131524): Unable to load DLL 'msalruntime_arm64': The specified module could not
be found. (Exception from HRESULT: 0x8007007E)
DEBUG: 12:58:52 PM - [SilentAuthenticator] Calling SharedTokenCacheCredential.GetTokenAsync -
TenantId:'71f80396-d3b4-487a-a793-d1a02cb712d4', Scopes:'https://management.core.windows.net//.default',
AuthorityHost:'https://login.microsoftonline.com/', UserId:'abc'
DEBUG: SharedTokenCacheCredential.GetToken invoked. Scopes: [ https://management.core.windows.net//.default ]
ParentRequestId:
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
339032df-84c1-4ce7-a088-ff58d7bd570f] IsLegacyAdalCacheEnabled: yes
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
339032df-84c1-4ce7-a088-ff58d7bd570f] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
339032df-84c1-4ce7-a088-ff58d7bd570f] [Region discovery] Not using a regional authority.
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
339032df-84c1-4ce7-a088-ff58d7bd570f] IsLegacyAdalCacheEnabled: yes
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z -
339032df-84c1-4ce7-a088-ff58d7bd570f] IsLegacyAdalCacheEnabled: yes
DEBUG: False MSAL 4.49.1.0 MSAL.Desktop 4.8 or later Windows 10 Pro [2023-01-18 18:58:52Z] [WamBroker] WAM supported
OS.
DEBUG: SharedTokenCacheCredential.GetToken was unable to retrieve an access token. Scopes: [
https://management.core.windows.net//.default ] ParentRequestId:  Exception:
Azure.Identity.AuthenticationFailedException (0x80131500): SharedTokenCacheCredential authentication failed: Unable to
load DLL 'msalruntime_arm64': The specified module could not be found. (Exception from HRESULT: 0x8007007E) See
https://aka.ms/msal-net-wam#troubleshooting
 ---> Microsoft.Identity.Client.MsalClientException (0x80131500): Unable to load DLL 'msalruntime_arm64': The specified
 module could not be found. (Exception from HRESULT: 0x8007007E) See https://aka.ms/msal-net-wam#troubleshooting
 ---> System.DllNotFoundException (0x80131524): Unable to load DLL 'msalruntime_arm64': The specified module could not
be found. (Exception from HRESULT: 0x8007007E)
WARNING: Unable to acquire token for tenant '93f5baf9-414a-4f1b-88bc-33f3013923d7' with error
'SharedTokenCacheCredential authentication failed: Unable to load DLL 'msalruntime_arm64': The specified module could
not be found. (Exception from HRESULT: 0x8007007E) See https://aka.ms/msal-net-wam#troubleshooting'
DEBUG: 12:58:52 PM - Unable to acquire token for tenant '93f5baf9-414a-4f1b-88bc-33f3013923d7' with error
'Azure.Identity.AuthenticationFailedException: SharedTokenCacheCredential authentication failed: Unable to load DLL
'msalruntime_arm64': The specified module could not be found. (Exception from HRESULT: 0x8007007E) See
https://aka.ms/msal-net-wam#troubleshooting ---> Microsoft.Identity.Client.MsalClientException: Unable to load DLL
'msalruntime_arm64': The specified module could not be found. (Exception from HRESULT: 0x8007007E) See
https://aka.ms/msal-net-wam#troubleshooting ---> System.DllNotFoundException: Unable to load DLL 'msalruntime_arm64':
The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at Microsoft.Identity.Client.NativeInterop.API.arm64.MSALRUNTIME_Startup()
   at Microsoft.Identity.Client.NativeInterop.API.arm64.Startup()
   at Microsoft.Identity.Client.NativeInterop.Module.AddRef(String handleName)
   at Microsoft.Identity.Client.NativeInterop.Core..ctor()
   at Microsoft.Identity.Client.Broker.RuntimeBroker.<>c.<.cctor>b__24_0()
   --- End of inner exception stack trace ---
   at Microsoft.Identity.Client.Broker.RuntimeBroker.<>c.<.cctor>b__24_0()
   at System.Lazy`1.CreateValue()
   at System.Lazy`1.LazyInitValue()
   at Microsoft.Identity.Client.Broker.RuntimeBroker.IsBrokerInstalledAndInvokable(AuthorityType authorityType)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsFromBrokerAsync>d__26.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsInternalAsync>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsAsync>d__18.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsAsync>d__17.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.MsalPublicClient.<GetAccountsAsync>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.MsalPublicClient.<GetAccountsCoreAsync>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.MsalPublicClient.<GetAccountsAsync>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.SharedTokenCacheCredential.<GetAccountAsync>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.SharedTokenCacheCredential.<GetTokenImplAsync>d__21.MoveNext()
   --- End of inner exception stack trace ---
   at Azure.Identity.CredentialDiagnosticScope.FailWrapAndThrow(Exception ex, String additionalMessage)
   at Azure.Identity.SharedTokenCacheCredential.<GetTokenImplAsync>d__21.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.SharedTokenCacheCredential.<GetTokenAsync>d__20.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Azure.PowerShell.Authenticators.MsalAccessToken.<GetAccessTokenAsync>d__33.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at Microsoft.Azure.Commands.Common.Authentication.Factories.AuthenticationFactory.Authenticate(IAzureAccount
account, IAzureEnvironment environment, String tenant, SecureString password, String promptBehavior, Action`1
promptAction, IAzureTokenCache tokenCache, String resourceId)
   at Microsoft.Azure.Commands.ResourceManager.Common.RMProfileClient.Login(IAzureAccount account, IAzureEnvironment
environment, String tenantIdOrName, String subscriptionId, String subscriptionName, SecureString password, Boolean
skipValidation, Action`1 promptAction, String name, Boolean shouldPopulateContextList, Int32 maxContextPopulation,
String authScope)'
WARNING: Unable to acquire token for tenant '71f80396-d3b4-487a-a793-d1a02cb712d4' with error
'SharedTokenCacheCredential authentication failed: Unable to load DLL 'msalruntime_arm64': The specified module could
not be found. (Exception from HRESULT: 0x8007007E) See https://aka.ms/msal-net-wam#troubleshooting'
DEBUG: 12:58:52 PM - Unable to acquire token for tenant '71f80396-d3b4-487a-a793-d1a02cb712d4' with error
'Azure.Identity.AuthenticationFailedException: SharedTokenCacheCredential authentication failed: Unable to load DLL
'msalruntime_arm64': The specified module could not be found. (Exception from HRESULT: 0x8007007E) See
https://aka.ms/msal-net-wam#troubleshooting ---> Microsoft.Identity.Client.MsalClientException: Unable to load DLL
'msalruntime_arm64': The specified module could not be found. (Exception from HRESULT: 0x8007007E) See
https://aka.ms/msal-net-wam#troubleshooting ---> System.DllNotFoundException: Unable to load DLL 'msalruntime_arm64':
The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at Microsoft.Identity.Client.NativeInterop.API.arm64.MSALRUNTIME_Startup()
   at Microsoft.Identity.Client.NativeInterop.API.arm64.Startup()
   at Microsoft.Identity.Client.NativeInterop.Module.AddRef(String handleName)
   at Microsoft.Identity.Client.NativeInterop.Core..ctor()
   at Microsoft.Identity.Client.Broker.RuntimeBroker.<>c.<.cctor>b__24_0()
   --- End of inner exception stack trace ---
   at Microsoft.Identity.Client.Broker.RuntimeBroker.<>c.<.cctor>b__24_0()
   at System.Lazy`1.CreateValue()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Lazy`1.get_Value()
   at Microsoft.Identity.Client.Broker.RuntimeBroker.IsBrokerInstalledAndInvokable(AuthorityType authorityType)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsFromBrokerAsync>d__26.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsInternalAsync>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsAsync>d__18.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsAsync>d__17.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.MsalPublicClient.<GetAccountsAsync>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.MsalPublicClient.<GetAccountsCoreAsync>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.MsalPublicClient.<GetAccountsAsync>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.SharedTokenCacheCredential.<GetAccountAsync>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.SharedTokenCacheCredential.<GetTokenImplAsync>d__21.MoveNext()
   --- End of inner exception stack trace ---
   at Azure.Identity.CredentialDiagnosticScope.FailWrapAndThrow(Exception ex, String additionalMessage)
   at Azure.Identity.SharedTokenCacheCredential.<GetTokenImplAsync>d__21.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Azure.Identity.SharedTokenCacheCredential.<GetTokenAsync>d__20.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Azure.PowerShell.Authenticators.MsalAccessToken.<GetAccessTokenAsync>d__33.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at Microsoft.Azure.Commands.Common.Authentication.Factories.AuthenticationFactory.Authenticate(IAzureAccount
account, IAzureEnvironment environment, String tenant, SecureString password, String promptBehavior, Action`1
promptAction, IAzureTokenCache tokenCache, String resourceId)
   at Microsoft.Azure.Commands.ResourceManager.Common.RMProfileClient.Login(IAzureAccount account, IAzureEnvironment
environment, String tenantIdOrName, String subscriptionId, String subscriptionName, SecureString password, Boolean
skipValidation, Action`1 promptAction, String name, Boolean shouldPopulateContextList, Int32 maxContextPopulation,
String authScope)'
DEBUG: 12:58:52 PM - [ConfigManager] Got nothing from [EnableDataCollection], Module = [], Cmdlet = []. Returning
default value [True].
Connect-AzAccount : The provided account abc does not have access to subscription ID
"xzy". Please try logging in with different credentials or a different subscription
ID. If a subscription is not specified, please check the configs by `Get-AzConfig`.
At line:1 char:1
+ Connect-AzAccount -Subscription xyz
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : CloseError: (:) [Connect-AzAccount], PSInvalidOperationException
    + FullyQualifiedErrorId : Microsoft.Azure.Commands.Profile.ConnectAzureRmAccountCommand

DEBUG: 12:58:52 PM - [ConfigManager] Got nothing from [DisplayBreakingChangeWarning], Module = [], Cmdlet = [].
Returning default value [True].
DEBUG: AzureQoSEvent:  Module: Az.Accounts:2.11.1; CommandName: Connect-AzAccount; PSVersion: 5.1.22621.963; IsSuccess:
 False; Duration: 00:00:17.7959835; Exception: The provided account abc does not have access
to subscription ID "xyz". Please try logging in with different credentials or a
different subscription ID. If a subscription is not specified, please check the configs by `Get-AzConfig`.;
DEBUG: 12:58:52 PM - ConnectAzureRmAccountCommand end processing.

Environment data

PS C:\> $PSVersionTable

Name                           Value
----                           -----
PSVersion                      5.1.22621.963
PSEdition                      Desktop
PSCompatibleVersions           {1.0, 2.0, 3.0, 4.0...}
BuildVersion                   10.0.22621.963
CLRVersion                     4.0.30319.42000
WSManStackVersion              3.0
PSRemotingProtocolVersion      2.3
SerializationVersion           1.1.0.1

Module versions

ModuleType Version    Name                                ExportedCommands
---------- -------    ----                                ----------------
Script     2.11.1     Az.Accounts                         {Add-AzEnvironment, Clear-AzConfig, Clear-AzContext, Clear...

Error output

PS C:\Users\Kevin Scurlock> Resolve-AzError
DEBUG: 2:06:44 PM - ResolveError begin processing with ParameterSet 'AnyErrorParameterSet'.
DEBUG: 2:06:44 PM - using account id 'abc'...
DEBUG: 2:06:44 PM - [ConfigManager] Got nothing from [DisplayBreakingChangeWarning], Module = [], Cmdlet = [].
Returning default value [True].
WARNING: Upcoming breaking changes in the cmdlet 'Resolve-AzError' :
The `Resolve-Error` alias will be removed in a future release.  Please change any scripts that use this alias to use
`Resolve-AzError` instead.
Note : Go to https://aka.ms/azps-changewarnings for steps to suppress this breaking change warning, and other
information on breaking changes in Azure PowerShell.


   HistoryId: 3


Message        : The provided account abc does not have access to subscription ID
                 "xyzzy". Please try logging in with different credentials or a
                 different subscription ID. If a subscription is not specified, please check the configs by
                 `Get-AzConfig`.
StackTrace     :    at Microsoft.Azure.Commands.ResourceManager.Common.RMProfileClient.Login(IAzureAccount account,
                 IAzureEnvironment environment, String tenantIdOrName, String subscriptionId, String subscriptionName,
                 SecureString password, Boolean skipValidation, Action`1 promptAction, String name, Boolean
                 shouldPopulateContextList, Int32 maxContextPopulation, String authScope)
                    at Microsoft.Azure.Commands.Profile.ConnectAzureRmAccountCommand.<>c__DisplayClass127_2.<ExecuteCmd
                 let>b__5()
                    at System.Threading.Tasks.Task`1.InnerInvoke()
                    at System.Threading.Tasks.Task.Execute()
                 --- End of stack trace from previous location where exception was thrown ---
                    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                    at Microsoft.Azure.Commands.Profile.ConnectAzureRmAccountCommand.<>c__DisplayClass127_0.<ExecuteCmd
                 let>b__1(AzureRmProfile localProfile, RMProfileClient profileClient, String name)
                    at Microsoft.Azure.Commands.Profile.Common.AzureContextModificationCmdlet.ModifyContext(Action`2
                 contextAction)
                    at
                 Microsoft.Azure.Commands.Profile.ConnectAzureRmAccountCommand.SetContextWithOverwritePrompt(Action`3
                 setContextAction)
                    at Microsoft.Azure.Commands.Profile.ConnectAzureRmAccountCommand.ExecuteCmdlet()
                    at Microsoft.WindowsAzure.Commands.Utilities.Common.AzurePSCmdlet.ProcessRecord()
Exception      : System.Management.Automation.PSInvalidOperationException
InvocationInfo : {Connect-AzAccount}
Line           : Connect-AzAccount -Subscription xyzzy
Position       : At line:1 char:1
                 + Connect-AzAccount -Subscription xyzzy
                 + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
HistoryId      : 3



DEBUG: AzureQoSEvent:  Module: Az.Accounts:2.11.1; CommandName: Resolve-AzError; PSVersion: 5.1.22621.963; IsSuccess:
True; Duration: 00:00:00.0669247
DEBUG: 2:06:44 PM - [ConfigManager] Got nothing from [EnableDataCollection], Module = [], Cmdlet = []. Returning
default value [True].
DEBUG: 2:06:44 PM - ResolveError end processing.
@kscurloc kscurloc added bug This issue requires a change to an existing behavior in the product in order to be resolved. needs-triage This is a new issue that needs to be triaged to the appropriate team. labels Jan 18, 2023
@ghost ghost added customer-reported and removed needs-triage This is a new issue that needs to be triaged to the appropriate team. labels Jan 18, 2023
@dingmeng-xue dingmeng-xue added Accounts Issues in Az.Accounts except authentication related Tracking We will track status and follow internally labels Jan 20, 2023
@dingmeng-xue
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@isra-fel , please look into it. I seems similar to #20615.

@isra-fel
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Hey @kscurloc just want to double check real quick. You were running PowerShell 5 on a arm64-basd Windows machine, right?

@kscurloc
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@isra-fel That is correct. Using Windows 11 22621.1105 (if that matters).

@isra-fel
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isra-fel commented Feb 7, 2023

Hi @kscurloc this issue was fixed in Az.Accounts 2.11.2. Please update the module and try again. Thanks.

@isra-fel isra-fel added the needs-author-feedback More information is needed from author to address the issue. label Feb 7, 2023
@kscurloc
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kscurloc commented Feb 9, 2023

I tried it today and everything seems ok at the moment. Thanks for the quick turn around!

@ghost ghost added needs-team-attention This issue needs attention from Azure service team or SDK team and removed needs-author-feedback More information is needed from author to address the issue. labels Feb 9, 2023
@isra-fel
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Cool. Let me close this issue 😀

@isra-fel isra-fel linked a pull request Feb 10, 2023 that will close this issue
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